Job Type: C2C
Job Location: Detroit MI
Experience: 8+ Years
Duration: Long Term
Mode of Work: on-site
Top Skills & Years of Experience Required:
– Minimum of 5+ years of IT experience is required
– Minimum of 5+ years of customer service experience is required.
Communicate effectively, both orally and in writing, with users, unit staff and Managers
Maintain a broad system knowledge, knowledge of computer related equipment, and end-user software
Analyze operational problems
Investigate alternative solutions and potential risk
Initiate corrective action
Record and report status
Teach and assist other staff and users
Project management
Server support
Telecommunications support
Database systems support
Enforce security standards
F2F interview required for second round
Need Locals to Michigan